Privacy Policy

Last updated: January 1, 2025

Introduction

On Call Primary Care ("we," "our," or "us") is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us. Please note that this website is for informational and scheduling purposes only.

Information We Collect

Personal Information: Name, email address, phone number, and other contact details when you schedule an appointment or contact us through this website.

Technical Data: IP address, browser type, device information, and usage data collected automatically when you visit our website.

Communication Data: Records of correspondence when you contact us via our website forms or email.

How We Use Your Information

  • To schedule and manage your consultation appointments
  • To communicate with you about your scheduled appointments
  • To respond to your inquiries and provide customer support
  • To send you important updates about our practice
  • To improve our website functionality and user experience
  • To comply with legal and regulatory requirements

Information Sharing

We do not sell your personal information. We may share information with:

  • Our scheduling platform (Cal.com) for appointment scheduling
  • Service providers who assist in website operations (under strict confidentiality agreements)
  • Law enforcement when required by law

Your Rights

  • Request access to the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data
  • Opt-out of marketing communications
  • File a complaint if you believe your privacy rights have been violated

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: RanaMD@OnCallPCP.com

Phone: (386) 749-8831